02 / THE PHASESFIVE CHECKPOINTS
01 / DISCOVER
See the whole picture.
Define the real business question before choosing a design or technical stack.
- Review goals, audience and existing content
- Identify integrations, permissions and compliance requirements
- Document project scope, content ownership and acceptance criteria
02 / DESIGN
Give it direction.
Make the visual system, information architecture and customer journey agree with each other.
- Establish page hierarchy and design direction
- Prototype desktop, phone and keyboard workflows
- Agree on real copy, image sources, forms and revisions
03 / BUILD
Make it work.
Use static-first Astro pages where sensible and appropriately secured applications where dynamic tasks demand them.
- Implement in the NL09 stack with owner-held accounts
- Optimize images and develop connected features carefully
- Keep a tested staging environment for review
04 / VERIFY
Prove the experience.
A successful GitHub build is only the beginning of acceptance testing.
- Review mobile/desktop, contrast, keyboard and reduced motion
- Confirm redirects, canonical tags, sitemap and SEO fundamentals
- Test real form delivery and application error states with authorization
05 / LAUNCH
Own the next chapter.
Deploy, monitor and hand off the systems the business needs to operate.
- Confirm DNS and HTTPS configuration, version and deployment
- Train owners and document publishing/maintenance responsibilities
- Record known exceptions and the next improvement backlog